Changelog

v1.0.0 — Initial Release (August 2026)

✨ Features

  • Policy Engine — Create and manage return policies with conditions (max days, max amount, auto-approve, restocking fees)
  • Returns Dashboard — View, filter, and manage all returns by status
  • Return Detail — Complete view with items, fraud signals, activity log
  • Customer Portal — Self-service return initiation at /return
  • MCP Server — 7 tools for AI agent integration via Model Context Protocol
  • Refund Execution — Automatic refunds via Shopify Admin API
  • Fraud Detection — Velocity checks, amount anomalies, frequent returner flags
  • Label Generation — SendCloud, Shippo, and EasyPost integration
  • Email Notifications — Automatic emails on approve/deny/refund via VPS mail relay
  • Analytics Dashboard — Return rate, auto-resolution %, trends, top reasons
  • ORDERS_FULFILLED Webhook — Auto-create returns when orders are fulfilled
  • Documentation Site — Complete docs at returns-docs-production.up.railway.app

🔧 Technical

  • Built on Remix + Polaris + Prisma + Postgres
  • Deployed on Railway with headless CI/CD
  • MCP protocol 2024-11-05 compliant
  • Multi-provider label architecture (SendCloud, Shippo, EasyPost)
  • VPS mail relay for email delivery (no third-party dependency)