Changelog
v1.0.0 — Initial Release (August 2026)
✨ Features
- Policy Engine — Create and manage return policies with conditions (max days, max amount, auto-approve, restocking fees)
- Returns Dashboard — View, filter, and manage all returns by status
- Return Detail — Complete view with items, fraud signals, activity log
- Customer Portal — Self-service return initiation at
/return - MCP Server — 7 tools for AI agent integration via Model Context Protocol
- Refund Execution — Automatic refunds via Shopify Admin API
- Fraud Detection — Velocity checks, amount anomalies, frequent returner flags
- Label Generation — SendCloud, Shippo, and EasyPost integration
- Email Notifications — Automatic emails on approve/deny/refund via VPS mail relay
- Analytics Dashboard — Return rate, auto-resolution %, trends, top reasons
- ORDERS_FULFILLED Webhook — Auto-create returns when orders are fulfilled
- Documentation Site — Complete docs at returns-docs-production.up.railway.app
🔧 Technical
- Built on Remix + Polaris + Prisma + Postgres
- Deployed on Railway with headless CI/CD
- MCP protocol 2024-11-05 compliant
- Multi-provider label architecture (SendCloud, Shippo, EasyPost)
- VPS mail relay for email delivery (no third-party dependency)